Introducing AI assist

Today I’m so excited to launch AI Assist — tools to build AI-powered assistance into your product.

AI assist automatically crawls your docs and uses AI to understand your users’ in-product context to deliver personalized and contextual assistance that helps your users succeed.

This isn’t yet-another-chatbot, it’s built seamlessly into your product. The user doesn’t even have to ask a question!

With AI Assist, you can build:

💬 Explain anything — Let users point at anything in your product to get relevant help. If they want to learn more, they can ask a follow-up question.

⚡ Proactive error assistance — Automatic help any time a user sees an error

🛟 Contextual help hub — Surface relevant docs based on where the user is and what they’re doing.

📐 And more… — Drop in our React components to get started quickly or build completely custom assistance with our SDKs.

Once you launch your assistant to your users, we provide analytics so you can see how where users use it most.

Check out our interactive example of AI assist to try it yourself! You can also check out our quick start guide — it takes about 20 mins to get set up.

We can’t wait to see what you build!